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Privacy Policy

Privacy and security of your information is important to us so we have prepared this Privacy Statement to describe what information we collect and how it's used when you access or contact us. 

By accessing or our services you are consenting to this Privacy Statement. 

Voluntary Information We Collect 

Personally Identifying Information (PII) is information that individually identifies you, such as your name, email, phone number, zip code and any other information that allows us to contact you. When you request information from TransK9 USA, Inc. we ask for your PII  so we can provide a detailed response which includes a freight/shipping quote. TransK9 USA, Inc. does not automatically record such PII when using and is only collected if you voluntarily submit it.

Information Collected by Automated Means

Every computer and mobile device connected to the Internet has a unique ID known as Internet Protocol Address (IP). When accessing our Web Servers automatically collect and log the IP address of your device. This information reveals nothing personal about you. Information that we automatically collect and log is as follows:

• IP Address of the Site that may have referred you
• IP Address of your device
• Web Page that you may have linked to us from, if any
• Browser used to access
• Operating System platform that you may be running
• Search Words or Terms that are passed from a Search Engine

• Page views on

• Date and time you accessed

Collection of this information described has been generally standardized by virtually every Web Server on the Internet today.

We use this information to examine visitor traffic in its aggregate, so that we can ensure maximum compatibility for the various Browsers and Operating Systems that visit our site and ensure optimum performance for pages within


Usage of Cookies

We use both session Cookies (which expire once you close your web browser) and persistent Cookes (which stay on your computer until you remove them). You can choose whether to accept cookies by changing the settings of your browser. If you choose not to accept these cookies, your experience at our website and other websites may be diminished and some features may not work as intended.

How TransK9 USA, Inc. Uses Your Information

TransK9 USA, Inc. only collects the necessary PII information to provide a detailed reply to your request for information or process your order. We do not email or call unless you have requested information from us or as a follow up to your purchase. We do not send newsletters or advertisements. We do not share, sell or make available your PII to third parities without your expressed consent or unless you have made a purchase from us in which we must share certain PII with the logistics agency for delivery. We keep your PII for 90 days unless you have made a purchase with us, in which, we keep this data longer for purposes of warranty validation. You may request to be removed from our database by contacting us via email to but we reserve the right to maintain certain items of your PII for warranty purposes. 

TransK9, USA, Inc., complies with the California Online Privacy Protection Act (CalOPPA). Any changes to this Privacy Policy will be posted on this page

Copyright 2024© , TransK9 USA, Inc. All Rights Reserved.
Updated: January 2024

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